(CRM) Customer Relationship Management System for Events
Customer Database
Detailed data for your event's registered and interested customers
Customer contact details and customer category classification
Possibility of importing or extracting the customer list
Customized email templates with your event's identity
Emails for booking confirmation, reminders and alerts
Group or dedicated emails
Messages
SMS for advertising, reminders and alerts
Direct WhatsApp messages with images, videos and links
Possibility of customizing the sender's name with your event's name
Customer Satisfaction Survey
A carefully designed survey to accurately assess the visitor experience, with open and closed questions to collect comprehensive data about their satisfaction with various aspects of the event, such as organization, services provided, and communication opportunities.
Frequently Asked Questions
Possibility of adding a list of frequently asked questions to answer customer inquiries
Automated response
Chat bot to automatically respond to customer inquiries on the event page and WhatsApp
Customer data protection
Data protection and customer privacy and not sharing data with any other parties
Comprehensive reports
Detailed reports on event performance and visitor satisfaction, with analysis of browser behavior, conversion rates, and other important data for making future decisions.
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