(CRM) Customer Relationship Management System for Events

Customer Database

Detailed data for your event's registered and interested customers

Customer contact details and customer category classification

Possibility of importing or extracting the customer list

 

Email

Customized email templates with your event's identity

Emails for booking confirmation, reminders and alerts

Group or dedicated emails

 

Messages

SMS for advertising, reminders and alerts

Direct WhatsApp messages with images, videos and links

Possibility of customizing the sender's name with your event's name

 

Customer Satisfaction Survey

A carefully designed survey to accurately assess the visitor experience, with open and closed questions to collect comprehensive data about their satisfaction with various aspects of the event, such as organization, services provided, and communication opportunities.

 

Frequently Asked Questions

Possibility of adding a list of frequently asked questions to answer customer inquiries

 

Automated response

Chat bot to automatically respond to customer inquiries on the event page and WhatsApp

 

Customer data protection

Data protection and customer privacy and not sharing data with any other parties

 

Comprehensive reports

Detailed reports on event performance and visitor satisfaction, with analysis of browser behavior, conversion rates, and other important data for making future decisions.


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